Here are some simple steps you can take to avoid common problems:
Deactivate any Chrome extensions that might prevent YunaPRO from working properly. This includes disabling any extensions that interact with Facebook, social media, or ad blockers. You can do this by going to Manage Extensions on Chrome.
Update your Chrome browser to the latest version. To check, click on the three vertical dots at the top right corner of your Chrome browser and select Settings → About Chrome.
Download the latest version of the YunaPRO Extension. If you see an Update Extension button at the top right of the screen, click it to go to the extension page. Then, Remove the extension and click Add Extension to get the latest version.
Once you go through the above steps, please refresh YunaPRO and try running the feature again.
If the issue persists, please record a Loom video of the issue and share it with our tech support team via email at support@audienceandinfluence.com.
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